1. Introduction

Releve IQ, Inc. (“Relevé,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal data.

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal data when you access or use our websites, applications, and services (collectively, the “Services”).

This Policy applies to:

• Customers and users of Relevé

• Candidates whose data is processed through the platform

• Visitors to our website

  
  

2. Personal Data We Collect

We collect personal data in several ways depending on how you interact with the Services.

2.1 Information You Provide Directly

• Account information (name, email, company, role)

• Billing and payment details

• Communications (support inquiries, feedback)

• Content you upload or input (“Customer Content”), including:

  • Resumes

  • Candidate profiles

  • Job descriptions

  • Notes and hiring evaluations

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device and browser information

• IP address and approximate location

• Log data (timestamps, access logs)

• Usage data (features used, interactions)

• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may obtain data from third-party sources, including:

• Publicly available professional and company data

• Data providers (firmographic, employment, or sales intelligence datasets)

• Integrations (e.g., ATS, CRM, HRIS systems)

  
  

3. How We Use Personal Data

We use personal data for the following purposes:

3.1 To Provide the Services

• Analyze candidate data

• Generate hiring insights and scores

• Deliver dashboards, reports, and recommendations

3.2 To Improve and Develop AI Systems

We may use data to:

• Train, evaluate, and improve machine learning models

• Develop new features and capabilities

• Enhance accuracy and performance

As is common in AI systems, model improvements may rely on aggregated patterns and signals derived from data.

3.3 To Communicate with You

• Account notifications

• Product updates

• Support responses

3.4 For Security and Integrity

• Detect fraud, abuse, or unauthorized access

• Enforce our Terms of Service

3.5 For Legal Compliance

• Comply with applicable laws and regulations

• Respond to lawful requests

  
  

4. AI & Automated Processing

Relevé uses artificial intelligence and machine learning models to analyze data and generate outputs.

Important Disclosures:

• Outputs are probabilistic and may contain inaccuracies

• Outputs are not guaranteed predictions of candidate performance

• AI outputs should be used as decision-support tools only

Certain features may constitute automated processing under applicable laws.

Users are responsible for:

• Ensuring human review in decision-making

• Complying with employment and anti-discrimination laws

  
  

5. Use of Customer Content for Model Training

5.1 Default Use

We may use Customer Content to:

• Improve our Services

• Train and refine models

• Develop new capabilities

5.2 Safeguards

• We apply aggregation and de-identification where appropriate

• We do not intentionally use identifiable customer data to train external models without authorization

5.3 Enterprise Controls

For certain customers, we may offer:

• Data usage restrictions

• Zero-retention or limited-retention configurations

• Opt-out of model training

  
  

6. How We Share Personal Data

We do not sell personal data.

We may disclose personal data:

6.1 Service Providers

To vendors that help us operate the Services (e.g., cloud hosting, analytics, payment processors)

6.2 AI & Infrastructure Providers

To providers that support our machine learning and data processing systems under strict contractual obligations

6.3 Legal and Safety Reasons

Where necessary to:

• Comply with legal obligations

• Protect rights, safety, and security

• Prevent fraud or abuse

6.4 Business Transfers

In connection with mergers, acquisitions, or asset sales

7. Data Retention

We retain personal data for as long as necessary to:

• Provide the Services

• Fulfill legal obligations

• Resolve disputes and enforce agreements

Retention periods depend on:

• Data sensitivity

• Legal requirements

• Business needs

(For example, some data may be retained longer where required for legal compliance.)

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccurate data

• Delete your data

• Restrict or object to processing

• Data portability

• Opt out of certain uses

You may exercise these rights by contacting: hello@releveiq.com

9. U.S. State Privacy Rights (e.g., CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal data we collect

• Request deletion

• Opt out of “sale” or “sharing” (we do not sell data)

We will not discriminate against you for exercising your rights.

10. International Data Transfers

We may process personal data in the United States and other jurisdictions.

Where required, we implement safeguards such as:

• Standard Contractual Clauses

• Equivalent legal mechanisms

  
  

11. Security

We implement administrative, technical, and organizational safeguards, including:

• Encryption in transit and at rest

• Access controls and authentication

• Monitoring and incident response

Industry-standard practices (e.g., encryption, access restrictions) are commonly used to protect data in AI systems.

However, no system is completely secure.

12. Children’s Privacy

Our Services are not directed to individuals under 16, and we do not knowingly collect personal data from children.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate the Services

• Analyze usage

• Improve performance

You can control cookies through your browser settings.

14. Third-Party Services and Links

Our Services may integrate with or link to third-party services. We are not responsible for their privacy practices.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do:

• We will update the “Effective Date”

• Material changes may be communicated to users

Continued use of the Services constitutes acceptance.

16. Contact Us

Releve IQ, Inc.
Email: hello@releveiq.com