Updated: March 20th, 2026

Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern access to and use of the websites, applications, and services (collectively, the “Services”) provided by Releve IQ, Inc. (“Relevé,” “we,” “our,” or “us”).

By accessing or using the Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.


2. Services Overview

Relevé provides an AI-powered hiring intelligence platform that enables users to analyze candidate data, company data, and related signals to generate insights, scores, and recommendations.

The Services may include:

  • Resume and candidate analysis

  • Company intelligence and signal enrichment

  • Predictive scoring and benchmarking

  • Reporting and analytics tools


3. Definitions

  • “Customer Data”: Any data, content, or materials submitted by or on behalf of Customer to the Services, including candidate data.

  • “Outputs”: Any results, insights, scores, or recommendations generated by the Services.

  • “AI Systems”: Machine learning and artificial intelligence models used to generate Outputs.


4. Account Registration and Security

You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of account credentials

  • Be responsible for all activities under your account

You must promptly notify Relevé of any unauthorized use.


5. Acceptable Use

You shall not:

  • Use the Services in violation of any applicable law or regulation

  • Upload unlawful, infringing, or discriminatory content

  • Attempt to reverse engineer, decompile, or extract models or algorithms

  • Use Outputs to develop or train competing systems

  • Circumvent security measures or access controls


6. Customer Data

6.1 Ownership

Customer retains all rights, title, and interest in Customer Data.

6.2 License to Relevé

Customer grants Relevé a worldwide, non-exclusive license to:

  • Host, process, and analyze Customer Data

  • Generate Outputs

  • Improve and operate the Services


7. AI Systems and Outputs

7.1 Nature of AI Outputs

Customer acknowledges that:

  • Outputs are generated by AI systems

  • Outputs are probabilistic and may be inaccurate or incomplete

  • Outputs do not constitute professional advice

7.2 No Employment Decision Guarantee

Relevé does not guarantee:

  • Candidate performance

  • Hiring success

  • Accuracy of predictions

Customer is solely responsible for all hiring decisions.

7.3 Human Oversight Requirement

Customer agrees:

  • Not to rely solely on Outputs for employment decisions

  • To maintain meaningful human review

7.4 Compliance Responsibility

Customer is solely responsible for:

  • Compliance with employment laws

  • Anti-discrimination obligations

  • Use of Outputs in hiring processes


8. Use of Data for Service Improvement

Relevé may use Customer Data to:

  • Improve, train, and refine AI Systems

  • Develop new features

Such use will:

  • Incorporate aggregation and de-identification where appropriate

  • Not intentionally disclose identifiable Customer Data to third parties

Enterprise customers may enter into separate agreements restricting such use.


9. Confidentiality

Each party agrees to:

  • Protect the other party’s confidential information

  • Use it only for purposes of the Services

Confidential information excludes:

  • Publicly available information

  • Independently developed information


10. Fees and Payment

  • Fees are billed on a subscription basis

  • All fees are non-refundable except as required by law

  • Late payments may result in suspension

Customer is responsible for all applicable taxes.


11. Intellectual Property

11.1 Relevé IP

Relevé retains all rights in:

  • The Services

  • AI Systems and models

  • Algorithms and methodologies

  • Documentation and UI

11.2 Restrictions

Customer may not:

  • Copy, reproduce, or create derivative works

  • Use Outputs to build competing products

  • Extract or replicate model logic


12. Third-Party Services

The Services may integrate with third-party systems.

Relevé is not responsible for:

  • Third-party data accuracy

  • External systems or APIs


13. Indemnification

13.1 Customer Indemnity

Customer shall indemnify, defend, and hold harmless Releve IQ, Inc. and its affiliates from any claims arising out of:

  • Customer Data

  • Use of the Services

  • Hiring decisions or employment practices

  • Violations of law (including discrimination claims)

13.2 Relevé Indemnity (Limited)

Relevé will defend Customer against third-party claims that the Services infringe intellectual property rights, subject to:

  • Prompt notice

  • Cooperation

  • Relevé control of defense

This does not apply to:

  • Customer Data

  • Misuse of the Services

  • Third-party integrations


14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELEVÉ DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR RELIABILITY OF OUTPUTS


15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • RELEVÉ SHALL NOT BE LIABLE FOR:

    • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

    • LOSS OF PROFITS, REVENUE, OR DATA

    • HIRING OR EMPLOYMENT OUTCOMES

  • RELEVÉ’S TOTAL LIABILITY SHALL NOT EXCEED:

    • FEES PAID BY CUSTOMER IN THE PRIOR 12 MONTHS


16. Term and Termination

16.1 Term

These Terms remain in effect while you use the Services.

16.2 Termination by Relevé

We may suspend or terminate access if:

  • Terms are violated

  • Non-payment occurs

  • Misuse or risk is detected

16.3 Effect of Termination

Upon termination:

  • Access to Services ceases

  • Customer Data may be deleted after a reasonable period


17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

  1. Arbitration

Disputes shall be resolved through binding arbitration, except:

  • Claims eligible for small claims court

  • Injunctive relief for IP violations

No class actions permitted.


18. Changes to Terms

We may modify these Terms from time to time.

Material changes will be communicated. Continued use constitutes acceptance.


19. Miscellaneous

  • These Terms constitute the entire agreement

  • Failure to enforce any provision is not a waiver

  • If any provision is invalid, the remainder remains in effect


20. Contact

Releve IQ, Inc.
Email:
hello@releveiq.com